Payment Policy

Last Updated: February 25, 2026

Payment Options

At TrueNatural, we highly value your safety and convenience. We offer various payment methods that are not only easy to use but also strictly comply with United States, United Kingdom, Canada, and Australia legislation.

Credit/Debit Cards

We accept all major credit and debit cards:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • JCB
  • Maestro

Your card will be charged immediately upon placing your order.

Digital Wallets

For your convenience, we accept popular digital payment solutions:

  • Google Pay: Available for Android users and supported browsers
  • Apple Pay: Available for iOS devices and Safari browser users
  • PayPal: Secure payment processing through your PayPal account

Buy Now, Pay Later

We offer flexible payment options through:

  • Shop Pay: Split your purchase into interest-free installments
  • Afterpay: Pay in 4 interest-free payments

Security and Protection

Your security is our highest priority. All transactions are encrypted using industry-standard SSL technology to ensure privacy and security. Our website is constantly monitored and updated to comply with the latest security standards and regulatory requirements.

We adhere to PCI DSS (Payment Card Industry Data Security Standard) to ensure secure handling of your payment information.

Payment Processing

  • All prices are displayed in USD
  • Payments are processed immediately upon order confirmation
  • You will receive an email confirmation once your payment is processed
  • For installment payments through Shop Pay or Afterpay, terms and conditions apply
  • We do not store your credit card information on our servers

Refunds and Cancellations

  • Order cancellations must be requested within 24 hours of purchase
  • Refunds are processed within 5-7 business days to your original payment method
  • Please refer to our Return Policy for complete refund information

Contact Us

If you have questions or concerns about this Payment Policy, please contact us:

  • Website: trytruenatural.com
  • Address: 16192 Coastal Highway, Lewes, Delaware 19958, United States
  • Email: support@trytruenatural.com
  • Contact Form: trytruenatural.com/pages/contact-us
  • Customer service: Monday to Friday, 9:00 AM to 5:00 PM (EST)